SAcommunity customer survey

Submitted by SAcommunity on Sat, 02/15/2014 - 15:42

In December 2013 Connecting Up conducted our annual survey in which we ask SAcommunity users for feedback on our service.

We were pleased to receive almost 600 responses including many positive comments. Some interesting points from the survey are:

Over 90% were able to find relevant information that was useful and helped them to take action
Over 50% of respondents use SAcommunity at least once per month, with 22% referring to it daily or weekly
Information is frequently sought on topics of health and disability; personal and family welfare; and education, employment and training
Over 50% of respondents work in government agencies and not-for-profit organisations
Women comprised 80% of respondents
80% of respondents were aged 40 years and over

We thank all who contribute information to SAcommunity and we welcome further feedback and comments from users at any time.

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