Financial Ombudsman Service (FOS)

Financial Ombudsman Service (FOS)

Organisation Phone
1800 367 287 Consumers
1300 565 562 Members
03 9613 7366
Organisation Fax
03 9613 6399
Organisation Email
GPO Box 3 Melbourne, Victoria 3001
Hours:
Mon - Fri 9am - 5pm AEST
Eligibility:
Consumers and some small businesses unable to resolve a dispute directly with their financial services provider. Membership of FOS is open to any financial services provider conducting business in Australia
Fees:
Services are free to consumers
Information
Services
  • Resolution of disputes between consumers, including some small businesses, and participating financial services providers - including banking, credit, loans, general insurance, life insurance, financial planning, investments, stock broking, managed funds and pooled superannuation trusts
Last updated: 01/07/2018
Information provided by: Connecting Up

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