| Services | Main CategoryHealth | This CategoryDeafness |
Office of Hearing Services
TTY 1800 500 496
Aims to reduce the consequences of hearing loss in the community. Hearing Service Vouchers are available via application to eligible clients. The voucher entitles the client to access free hearing services from approximately 200 Hearing Services Providers who are contracted to provide services under the Australian Government Hearing Services Program. These Providers are located in metropolitan and country areas throughout Australia. Included with the voucher is useful information about the Government Program and a Local Provider Directory, to inform the client as to which Providers are in their area. The client will receive, at no charge:, a hearing assessment, hearing rehabilitation, where clinically required provision of a free, high quality, standard hearing aid. In addition, maintenance of hearing devices and a regular supply of batteries are available upon payment of an annual service fee. * Note that if a client requests any additional features beyond those needed to provide a satisfactory rehabilitation outcome for the assessed need (i.e. features beyond the standard equipment necessary for their needs), they will be required to pay the service provider all additional costs of these features.
Application: Application forms for new clients are available from general practitioners, local Hearing Services providers, the Office of Hearing Services ( the Office) website or via telephone. New appicants will need to have their application signed by their GP or ear, nose and throat specialist and return this form to the Office via contact details on the form. Existing clients will need to renew their voucher every three years if they wish to continue receiving services - they can receive the form to do this by contacting the Office via the telephone contact line or website, or asking their service provider to assist them.
- Coordination of hearing services








