Adelaide University Internships - Sarthak Jain
Welcome Sarthak!
Sarthak Jain has joined our Data Analytics Team for his Adelaide University SET (Sciences, Engineering and Technology) Internship for Data Science for Semester 1, 2023 22 March 2023 - 23 July 2023.
He completed a 150 hour internship onsite and remotely with SAcommunity at the Connecting Up Office, Infoxchange 12.5 hours a week for 12 weeks over 3 days around his university classes and exams: (approximately 2.5 hours, 2 hours and 7.5 week).
Personal Biography
Sarthak is pursuing his Bachelor's degree in Computer Science with a major in Data Science. Whilst studying he has also worked in a range of customer service positions which include a lot of customer interaction, so he is always up for a chat. Playing multiple sports all his life, he enjoys a great competitive game. A stock market enthusiast he is interested in understanding more about the world of securities trading, practicing stock market technical analysis for two years.
He aims to gain more real-world experience in the field of Data Analytics. He also wishes to expand his network, and has taken an internship position at Connecting Up in the Data Analytics Team in order to network with people in his field of interest and showcase his self-taught skills within a professional workplace.
Sarthak is finishing his Bachelors in 2024 and plans to work in the field of Data Science and Analytics and along with some Entrepreneurial opportunities, to establish a start-up and work in a big tech company. He would love to work for a stock trading company in the trading department, using his knowledge in the field of Data Science and the stock market.
Work Experience - Council Statistics Project
Sarthak has been working in the Data Analytics Team with assistance from Team Lead Stathis Avramis on the Council Statistics project. Preparing and consolidating the data exports to create reports utilising the SAcommunity dataset, Google Analytics, Power BI and Canva. These reports present community services operating within the council area and provide an indication of service demand to assist with council decision-making, awareness or research.
Sarthak's focus has been on providing data analytics reports on community services operating in the City of Peterborough in SAcommunity for the Financial Year 2020-2021. Sarthak's final data analytics reports can be found >>here.
Capacity Building Project
Sarthak also undertook a Capacity Building Project, these are projects that assist other interns and volunteers, creating an automation for the email processes for the SAcommunity Team Meeting Minutes. He made the automation by linking the meeting minutes form made in the Microsoft forms by adding it to the email through Power Automate.
Image: Telephone Techniques Training Intern Sarthak Jain with Volunteer David Webb, Customer Service Team Lead
Telephone Techniques
Sarthak was provided with Telephone Techniques training and practice from Volunteer David Webb to enable him to contact community service organisations within his dataset and confirm their details. Training includes email templates, a telephone script and interview guide. Customer service skills are always important, this training is key to collect information and correct any anomalies in the data, as accuracy within the dataset is critical. Telephone Techniques also provide practice for contacting his chosen council in the future to introduce his report summary, initially by email and then ideally by phone to tell the data story for the council.
Training and Development
The Connecting Up Digital Learning platform, is a training and development online learning platform from subject matter experts featuring live and recorded webinars, workshops and webcons. Interns and Volunteers have the opportunity to select training sessions of interest to them and understand more about data analytics in the not-for-profit sector.
Training sessions selected by Sarthak and feedback from him include:
Week 1 Excel for database - tips and tricks
Databases use for stakeholder information, automation along with key tips for excel including pivot tables and some key magic fixes for data cleaning.
Week 2. How to organise people and data to build a thriving community
Influence comes from trust and keeping a record of data and keeping the facts build trust and keeping the record in your own customized way by using tags and key headings helps to keep a proper record.
Understand how the data plays a key role in any organisation. Also tells about Understanding, organising and exploring the data
Understanding Business intelligence, Uses and decisions with data along with key Power BI tools for making reports, visualizations, data querying etc which was really useful for me as it helped me understand more about data visualization and analysis.
Image: Divyanshu Tomar, Implementation Consultant, Infoxchange, Brisbane Office
Mentor Program
Divyanshu Tomar is an Implementation Consultant in Customer Delivery at Infoxchange. Sarthak selected Divyanshu for a number of reasons including his work as a Technical Analyst in the community sector with 5+ years of software development and data analysis experience, completing his Masters in Business Analytics. In particular Sarthaks motivation was that Divyanshu stated in his LinkedIn biography he 'loves working with data and the impact it can have to make this world a better place."
5 key takeaways from the mentor meeting
• People always believe that if you have strengths and weaknesses, people usually focus on mending their weakness. But one should work more on strengths as well to excel in what you are doing rather than becoming better in every aspect.
• Technical skills are believed to be the most important, but if a company is hiring you, they are not just hiring you for your technical skills. They are also hiring you by considering your personality as well and what you bring out there.
• It is better to start small and do more things so that eventually you are trained for a bigger picture.
• Change is the only thing that is constant. Try and working on smaller goals and make new goals as you achieve the smaller ones.
• Getting out there is a must. Just the knowledge about something would never benefit you. Trying out the knowledge in practical aspects will help you learn in a better way.
Interns Sarthak Jain and Jordana Izquierdo, with Infoxchange CEO, David Spriggs
People & Culture
I was lucky enough to meet the CEO of Infoxchange, David Spriggs at the Adelaide EOFY Celebrations Lunch and have a chat with him. I am currently pursuing a Bachelors of Computer Science and I learnt similarly that he studied a Bachelor of Information Technology from UQ, so it was a very informative discussion. I gained some great insights about his career pathway and life as well, one of my takeaways from our discussion was that he said change is the only thing that is constant so to do what you feel is the most suitable thing for you and to always follow your passion.
My Internship Experience - Sarthak Jain
During my internship, I gained technical skills in data visualisation using Power BI and Google Analytics to understand user behaviour. I also developed my soft skills in communication, in telephone techniques, in capacity building by assisting members of the data analytics team along with giving the elevator pitch, as well as in personal branding to promote myself and connect with others in my field. I also gained a lot of experience on working with Microsoft forms and Power Automate to work on the capacity building project.
Overall, the internship gave me real-world experience, allowing me to apply what I learned in class to a professional working environment, futher developing my skills and knowledge.
