My Volunteer Experience - Lucia Anh Do Ngoc

Welcome Lucia!
Lucia Anh Do Ngoc joined the SAcommunity Website Rebuild Team as a volunteer in August 2024, she volunteers for ~4 hours flexible around her studies onsite in the SAcommunity program at the Connecting Up Office, Infoxchange.
Total Hours 30 Joined 22 August 2024 Last Check-in 8 October 2024
Personal Biography
Lucia is a graduate with a Master of Cyber Security from the University of Adelaide. She has a strong foundation in website development, machine learning, and programing, especial in Javasript, C# and Python.
At Connecting Up, Lucia is contributing to the organization by joining SAcommunity Website Rebuild Team. She aims to understand more about migrating the SAcommunity website to Drupal 10 and optimize the MySQL database. Lucia's goal in this team is to use her skills and abilities to produce an effective website that is user-friendly and useful for everyone.
Connecting Up Monthly Staff Meeting 10 September 2024
Training and Development - Telephone Techniques
Telephone techniques complement email and communication methods, helping members gain a better understanding of the directory and data collection processes. These techniques are used for data cleaning, updating individual council datasets, and eventually presenting data reports to council stakeholders. Multiple telephone technique sessions are held, similar to students' elevator pitch practice, as repetition leads to improvement.
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