My Volunteer Experience - Lucia Anh Do Ngoc
Welcome Lucia!
Lucia Anh Do Ngoc joined the SAcommunity Website Rebuild Team as a volunteer on 9 July 2024, she volunteers for ~4 hours flexible around her studies onsite in the SAcommunity program at the Connecting Up Office, Infoxchange.
We are very pleased to note that Lucia now has a role as a front-end developer at a start-up business, Congratulations Lucia! It was lovely to have you come in share the news with the team!
Total Hours 62 This Year: 10 Joined 9 July 2024 Last Check-in 8 April 2025
Personal Biography
Lucia is a graduate with a Master of Cyber Security from the University of Adelaide. She has a strong foundation in website development, machine learning, and programing, especial in Javasript, C# and Python.
At Connecting Up, Lucia is contributing to the organization by joining SAcommunity Website Rebuild Team. She aims to understand more about migrating the SAcommunity website to Drupal 10 and optimize the MySQL database. Lucia's goal in this team is to use her skills and abilities to produce an effective website that is user-friendly and useful for everyone.
Connecting Up Monthly Staff Meeting 10 September 2024
Includes Connecting Up Staff and the SAcommunity Volunteer and Intern Team
Volunteers are invited to monthly staff meetings to understand more about activities in the organisation with briefings from the broader Infoxchange Office as well as details on Connecting Up Staff Teams, their monthly actions and relevant news.
SAcommunity Website Rebuild Monthly Team Meeting
Staff include: Cameron Brown, Web Developer, Pankaj Chhalotre, Head of Connecting Up and James Newport Senior Web Developer at Connecting Up, Infoxchange
Volunteers include: Alice, Mostafa, Lucia, Olivia and Leeves
Website Rebuild Team Meeting: 10 September 2024
Training and Development - Telephone Techniques
Telephone techniques are critical for communication in the workplace and complement email and other methods. All volunteers and interns are taught telephone techniques with a basic script template that provides a basis and can be used for all sorts of future work environments.
Telephone practice also helps members gain a better understanding of the SAcommunity service, the directory and data collection processes. These techniques are used for data cleaning, updating individual council datasets, and eventually presenting data reports to council stakeholders. Multiple telephone technique sessions are held with the team, as similar to the students' elevator pitch practice which is used for making introductions, ongoing practice of these techniques provides familiary and gives the team confidence for any future scenario.
