Telstra Disability Enquiry Hotline

Telstra Disability Enquiry Hotline

formerly Telstra Disability Equipment Centre

Eligibility:
Telstra customers with a disability that results in them being unable to use a standard telephone
Fees:
May apply for some of the equipment and services available
Information
Services
  • Volume control telephone - amplifies the incoming caller's voice
  • Extension ringer - assists the user to hear the telephone ring
  • Visual alarm unit - for people with hearing impairment
  • Holdaphone - provides hands-free operation for people who have difficulty holding the handset
  • Braille and large print billing services
  • TTY emergency service - information regarding this service
  • Big Button Multipurpose Telephone
  • Exemptions from cost of Call Connect services - for people unable to dial
  • Telebrailler - a TTY for the sight and hearing impaired
Last updated: 15/04/2019
Information provided by: Connecting Up (Seniors Information)
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