Commonwealth Ombudsman
Commonwealth Ombudsman
level 5/14 Childers St Canberra, Australian Capital Territory 2600
1300 362 072
GPO Box 442 Canberra, Australian Capital Territory 2601
Hours:
Mon - Fri 10.30am - 3pm (EST)
Eligibility:
All people affected by Australian, ACT and Norfolk Island government agencies or certain postal providers
Access:
For wheelchairs, Wheelchair access, Accessible toilets
ABN:
Our aim is to resolve complaints impartially, informally and as quickly as reasonably practicable. If we cannot assist with a particular complaint, we will explain why, and suggest other avenues for resolving the matter.
Information
Services
- Consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department or agency
- Investigate complaints about problems that overseas students or intending overseas students may have with private education and training in Australia
- The Ombudsman is independent and impartial with recommendation powers if complaints are found to be justified
- All information treated with privacy and respect
Last updated: 07/11/2023
Information provided for: Interstate: Australian Capital Territory
This record was updated by: Volunteer Rex.
Information provided for: Interstate: Australian Capital Territory
This record was updated by: Volunteer Rex.
Council: ACT
Electorate (State): ACT
