Telecommunications Industry Ombudsman (TIO)
Telecommunications Industry Ombudsman (TIO)
Level 3, 595 Collins St Melbourne, Victoria 3000
1800 062 058
1800 630 614
PO Box 276 Collins St West Melbourne, Victoria 8007
Hours:
Mon - Fri 8am - 8pm (EST)
Eligibility:
Before contacting the TIO callers should try and resolve the issue with their telecommunications company. If this does not work, then contact the TIO.
ABN:
The TIO helps consumers and companies work together to resolve complaints. If a complaint cannot be resolved by an informal process, formal investigations are held and decisions are made that providers must act upon.
Information
Services
- The TIO can investigate complaints about contracts, billing problems with mobile subscription message services, delays in connecting services, repairing faults, debt collection activities and transfers.
Last updated: 11/02/2024
Information provided for: Interstate: Victoria
This record was updated by: Volunteer Mal.
Information provided for: Interstate: Victoria
This record was updated by: Volunteer Mal.
Council: VIC
Electorate (State): VIC
