Aged Care Quality and Safety Commission

formerly "Australian Aged Care Quality Agency AACQA" and "Aged Care Complaints Commissioner"

Organisation Address
Adelaide, SA 5000
Organisation Phone
1800 951 822
Organisation Email
Aged Care Quality and Safety Commission GPO Box 9819 Adelaide, SA 5001
To lodge a complaint or to share your concerns about an aged care provider, call 1800 951 822
The offices of the "Australian Aged Care Quality Agency" and the "Aged Care Complaints Commissioner" have been merged into the Aged Care Quality and Safety Commission as of Jan 2019.

Established under the Aged Care Act 1997 with the aim of achieving accreditation of residential aged care services

  • Accredit Australian Government-subsidised aged care homes
  • Conduct quality reviews of home care and Aboriginal and Torres Strait Islander flexible care services
  • Provide compliance monitoring, information and training to providers
  • Work with the community to promote quality care for older Australians
  • Accreditation reports of aged care providers - click on reports link above
Last updated: 01/02/2019
Information provided by: Connecting Up
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