Health & Community Services Complaints Commissioner (HCSCC)

Helping consumers, carers and health service providers to try and resolve complaints

Ground Floor 191 Pulteney St Adelaide, SA 5000

08 7117 9313
1800 232 007 Toll free from Country SA landline

PO Box 199 Rundle Mall, SA 5000

Hours:

Mon - Fri 9am - 5pm

ABN:

An independent statutory body. People with a complaint should first try to resolve it by direct approach to the service provider.

Information

Services

Receive, assess and resolve complaints about health and community services in South Australia
Improve the safety and quality of health and community services in South Australia
Identify, investigate and report on systemic issues of concern in health and community services
Promote good complaint handling
Monitor trends in health and community services complaints and recommend improvements thereafter
Provide information, education and advice about: Health and community service rights and responsibilities, The HCSCC Charter of Health and Community Services Rights, Complaints & good complaint handling
Help service providers with complaints
Maintains links with diverse health and community service providers and organisations representing the interests of consumers and carers

Last updated: 07/06/2023
Information provided for: Adelaide City Council
This record was updated by: Volunteer Waleed.

Council: City of Adelaide

Electorate (State): Adelaide

Electorate (Federal): Adelaide