My Volunteer Experience - Blake Kennison

Image: Blake Kennison in the SAcommunity Team, Connecting Up Office

Thank you Blake!

Blake Kennison has a certificate III in Information Technology (Network Administration) in 2011 and a Diploma of Information Technology Networking from TAFE SA completed 2021. He started volunteering with the SAcommunity Team on 7 May 2018 whilst he studied,  continuing to volunteer in-between his various subjects. He retired in 2022 to pursue employment alongside further academic studies in IT at TAFE and UniSA. 

Total Hours
155* Joined 7 May 2018 Last Check-in 2 November 2022 (retired)
Since records began 18/3/2019
 
Blake plans to move into the IT industry, particularly a position working at an IT help desk. He began his voluntary work at the Connecting Up office, a division of Infoxchange, to expand his skills in customer service, data entry and to familiarise himself with common software used on a daily basis in an office environment.

Customer Service Team
Blake joined the Information and Customer Service Team over 2018, 2019 and 2021 searching for information, contacting community services, and updating records on SAcommunity. 

Community Services in Councils Project
Blake then joined the Data Analytics Team in 2022 and selected Whyalla Council for his Power BI council reports, a database of approximately 225 community services operating in the area for the financial year 2020-2021 and his completed report can be found >>here

Mentor Meeting 1 June 2022
Connecting Up Volunteers and Interns are provided with the opportunity to select staff members from across the wider Infoxchange organisation for an informational mentor meeting. Here they have the opportunity to ask more about staff members job roles and employment journey, and learn about their career and professional development, to gain insights and guidance that can be applied towards their own success. 

Blake had the opportunity to speak with Koodge Parker ITS Helpdesk Officer Infoxchange to find out more about his work as an IT professional and his experience in assisting clients with their IT support needs.


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