Connecting Up Inc. Volunteer Information Officers

Job Description - Volunteer Information Officer
Position title: Volunteer Information Officer
Reports to: Community Information Coordinator
Division: Information Technology Team
Status: Full Time or Part Time
Location: Adelaide CBD
Company Overview
Connecting Up provides a number of programs and resources for not-for-profits in Australia, New Zealand and South East Asia, including: 

  • Technology donations and discounts from companies such as Microsoft, Adobe, Cisco and Symantec
  • SAcommunity, a directory of community services in South Australia
  • The Connecting Up Conference, a not-for-profit conference looking at technology, marketing and digital media
  • Training events, workshops and webinars

1. Position summary

Connecting Up provides the SAcommunity Directory of Community Services and manages Connecting Up Directories. The aim of this position is to add and update data using web-based and other relevant sources, to standardise data in these directories, and to undertake other related tasks. The work will be undertaken on-site. In addition, 

The following volunteer-created film explains more:

2. Responsibilities
With support from the Community Information Coordinator

  • Research available online resources (databases, ABN Lookup, ACNC, directories)
  • Follow established procedures for collecting the information (e.g. searching for, contacting by phone and emailing organisations)
  • Follow procedures for tracking and recording progress
  • Work online to enter the information into the directories
  • Identify and interview organisations about their activities or upcoming events (optional, as needed)
  • Create written storytelling articles using a defined structure, to raise the profile of community organisations (optional, as needed)
  • Create written case studies using a defined structure, to raise the profile of technology use in community organisations (optional, as needed)
  • Assist with marketing related activities
  • Report progress periodically to the Information Technology Team
  • Contribute to continuous improvement of policies and procedures in data collection and maintenance
  • Create training materials using video-editing software such as Camtasia to support use of the community information directory (optional, as needed) 

Person Specification
1. Knowledge, Skills and Personal Attributes
·         Able to record information clearly and accurately
·         Experience using computers and knowledge of Microsoft Office suite, Internet and email
·         Knowledge of and interest in the nonprofit and community sector
·         Knowledge of and interest in editorial styles
·         Initiative and a desire to contribute to continuous improvement
·         Reliable, dependable and punctual
·         Ability to follow procedures and instructions
·         Ability to work with information and records
·         High level written and verbal English language skills
 ·         Ability to communicate effectively by telephone
·         Ability to work on own tasks but also work well in a team
2. Hours
A minimum of 4 hours per week is required for this position
3. Benefits to volunteer
·         Maintain and build existing communication, digital and Internet literacy skills
·         Learn transferable skills
          (eg interpersonal, communication, IT, office procedures, participating in a team)
·         Learn about community organisations and services in South Australia
·         Learn about our organisation and how we assist the not-for-profit sector
          Help the nonprofit community

·         Have fun!

4. Organisational relationships
Responsible to the Community Information Coordinator

If you would like to volunteer, please contact the Volunteer Coordinator:
at cm@connectingup and or call 08 8212 8555 extension 203 for more information.

The SAcommunity website is licensed under a
Creative Commons Attribution 3.0 Australia Licence. © Copyright 2019