Volunteering with SAcommunity - an Overview

• Need Real World Experience?

SAcommunity https://sacommunity.org/ understands that you plan to enter the job market with your current skills or qualifications; however, we also know that administrative skills and real world experience are needed in most industries. Volunteering for a charity or not-for-profit social enterprise may assist. Try ours!

• Practice your information management, computer and customer service skills

Infoxchange is seeking enthusiastic volunteers to assist in keeping the SAcommunity directory database up to date, volunteering onsite at the Connecting Up office, a central, city-based office on Leigh Street, Adelaide, South Australia or volunteering offsite by contributing remotely from home.

• What will I do?

We are looking for volunteers to join in the spirit of the chase!
Our Volunteers utilise their administrative and information management skills with the following tasks:
Search online for community services, such as government and non-government charities and not-for-profits. Call and email organisations to obtain current information and use standard style guides to update and arrange the information on our web-based public directory and database to help people connect to the services they need. 

Check-out our volunteer-made film here: https://youtu.be/vF1xk_dsFEE

Additional activities can include (Optional and based on interest and skills or availability):

Customer Experience Team
Customer Service - Supporting and assisting not-for-profit organisations to update their contact information on the SAcommunity online directory via phone and email, as well as helping stakeholders to understand and access SAcommunity services available, providing great customer service experience.

Information Management Team 
Information Architecture - Improving information records in the SAcommunity online directory database, with projects involving checking search results, and organising, controlling and presenting records in line with cataloguing and style guide standards 

Media & Communications Team
Content Writing - Creating media articles by collating information on community services, activities and events of interest for the community sector (see this example from Brooke)

Interviewing groups and using releases for social media storytelling to help raise the profile of not-for-profit organisations and encourage community participation. (See these examples from Audrey and Matthew)

Data Analytics Team
Data Analysis - Displaying SAcommunity website statistics for local councils using Power BI - business analytics service and Canva - graphic design platform, to provide service data summaries. (See these examples from Stathis, Nirupama and Hang on council statistics)

Visual Design Team
Graphic Design - Creating images and generic logos depicting listed services on SAcommunity using Canva. Collate photos, create collages or generate images for SAcommunity media channels. (See examples from Brad)

Volunteer Capacity Building Team
Capacity Building - Creating instructions in Canva and instructional videos for SAcommunity on Youtube. (See this example from Erin)

Grants & Partnerships Team
Accounts Management - Contacting stakeholders such as Community Development Officers and Tourism Officers in councils, Programs and Partnership Officers in libraries, electorate officers at MP Offices and interested parties across various government departments to inform them about relevant SAcommunity services that can assist them in understanding their community.

• What do you want?

Volunteers who know the value of community information and connections, who appreciate the need for attention to detail, have computer, email and Internet experience and a friendly phone manner. We are looking for people able to work in a team and independently for a minimum of 4 hours a week, flexible onsite or offsite around study, work, family or volunteer needs.

• What is the impact?

SAcommunity data is used by stakeholders including public libraries, councils, service providers and the public for referrals, communication and research. Content is provided to Data.SA South Australian Government Data directory , accessible through Public Library Services "One Card" state-wide library network to team resources with services, and is available for GovHack, an open data competition for creative and innovative services. 

SAcommunity is used towards connecting the not-for-profit sector to the right tools and capabilities they need to fulfil their mission and to bring about positive social change. SAcommunity media can provide service recognition, statistics can indicate service needs in a community, data exports can be used for governments, councils or MPs to communicate grants or for community engagement and consultation.

• Volunteer and help your local community

SAcommunity www.sacommunity.org is South Australia’s hub of community information, a free and online directory of SA community services supported by the Government of South Australia and Public Library Services. Find out more about the directory here: youtu.be/AutA9oMz-lI

• Volunteer in a recognised not-for-profit organisation that brings about positive social change

SAcommunity is one of the services provided at the Connecting Up office in Adelaide, South Australia.

Connecting Up www.connectingup.org is a service of Infoxchange that provides a variety of technology-based information, products such as donated/discounted software and hardware, support and services to eligible not-for-profits. 

Services are available in Australia and New Zealand and the organisation works to develop relationships with business, community and government sectors for not-for-profit development. 

Connecting Up is a member of the TechSoup Global Network. All partners are leading civil society organisations and manage a range of capacity building programs in their countries.

SAcommunity and Connecting Up are services of Infoxchange, a not-for-profit social enterprise that has delivered technology for social justice for over 25 years with 150 staff across Australia (Melbourne, Adelaide, Brisbane) and New Zealand tackling the biggest social challenges through the smart and creative use of technology.
 

How can I apply?

Please email us a copy of your current resume and a cover letter explaining why you would like to join our volunteer information team to the Community Service Directory Manager (Community Information and Volunteer Coordinator) cmcintyre@infoxchange.org
or call 08 8212 8555 extension 203 for more information.

Find a copy of the Volunteer Information Officer position description >>here

Return to SAcommunity Volunteers, Interns and Partners