National Volunteer Week 18 - 24 May 2020: Volunteers in Action
Connecting Up has collated several photos of volunteers to highlight 'a day in the life' of our volunteers and look at the activities the team participate in.
Particularly with regards to skill-building with many of the photos of volunteers engaged in Telephone Techniques Training to practice talking with presidents, vice-presidents and secretaries of numerous community services over the phone. Each volunteer takes on the role of either the service or interviewer to ask questions in order to update service listings and information. Our more seasoned volunteers are paired with new volunteers to improve or build on those customer service skills needed for volunteering and also for future careers.
Peer-to-peer training is utilised throughout the SAcommunity program as each volunteer both learns new skills and bring their own experience and knowledge and insights to the team to continue to build the program. We consider this our 'collective genius' and this has meant that the team has introduced new media tools such as Canva for logos and program instruction design, Visio for flowcharts and processes and PowerBI for data analysis amongst other ideas, techniques and problem solving including coding 'pop-ups' that wouldn't have been discovered without them.
Find out more from our volunteers about their stories here:
National Volunteer Week 2020: My Volunteer Experience
National Volunteer Week 2020: Our Volunteers 1
National Volunteer Week 2020: Our Volunteers 2
National Volunteer Week 2020: Our Volunteers 3
National Volunteer Week 2020: Our Volunteers 4
National Volunteer Week 2020: Volunteers in Action
