My Volunteer Experience - Neil Anubhav Dattagupta

Welcome Neil!
Neil Anubhav Dattagupta joined our SAcommunity Data Analytics Team as a volunteer, whilst he undertakes his Masters of Data Science at Adelaide University, starting with the team on the 2 August 2023. 

He attends intermittently onsite at the Connecting Up Office around his classes, and has attended demonstrations and other volunteer events available, as well as his mentor meeting, whilst working on a data automation tasks.

Data Analytics Lead Stathis Avramis officially retired from 2 days a week, taking leave for a couple of months over August and September.

Over this time volunteer Anubhav Datta Gupta took over this role of Acting Data Analytics Lead, to support the new incoming interns.and volunteers joining the Data Analytics and Website Rebuild Team

Total Hours 246 This Year 148 Joined 2 August 2023 Last Check-in 25 September 2024 

Personal Biography

Anubhav completed his Master of Data Science at the University of Adelaide in 2024, following his Bachelors in Computer Engineering at Savitribai Phule Pune University in India. During his time at Cognizant, he developed software in C# and maintained databases, which sparked his interest in data analytics and Machine Learning related fields. Currently, he works as a part-time lecturer for several Bachelor’s and Master’s courses under the School of Computer and Mathematical Sciences at the University of Adelaide.

He is passionate about data science, joining Connecting Up as a volunteer to apply his skills to real-world projects of value to the local community. He aims to use the tasks and professional development opportunities available to gain further experience in data analytics, data visualisation, and python scripting, as part of the Data Analytics Team. Meanwhile expanding his networks across the SAcommunity volunteer program, engaging with the wider Infoxchange organisation, community stakeholders and partners. 

Anubhav plans to pursue a career path in the Informatics and Data Analytics industry. Blending the activities of informatics involving information, processes, computer systems and technology, with the analysis of data and investigation of a range of data formats and files (audio, image etc.) to look for trends and patterns. His aim is to contribute by helping to investigate and present big data in a useful, understandable and accessible way for everyone, without them necessarily requiring an IT background.


Image: Kane demonstrating hist Kangaroo Island Council Reports using visualisation tools in Power BI including ArcGIS. Pictured: Volunteer Stathis Avramis, Intern Kane Hengchuan Zhao, with Volunteers Neil Anubhav Dattagupta, David Webb and Chris Baldwin 

 

Community Services in Councils Project
Anubhav has been working in the Data Analytics Team to create data analytics reports on community services operating is SA councils and in particular for the Mitcham Council a dataset of approximately 556 listings. Neil's data analytics report for 2022-2023 can be found here: City of Mitcham

There are a number of steps involved in the creation of community service information data presentations. A summary of data trends prepared, using information from Google Analytics and SAcommunity with subsequent Power BI and Canva reports revealing data anomalies and corrections required, the database is updated and reports re-created with improved information. A documentation  of steps to be undertaked for data celaning andf processing was created by Anubhav and Harsh. Below is the detailed project outline that was followed:

Data Collection:
  • Gathered sessions, new users, and user data from GA4 for services operating within the Mitcham Council for the financial year 2022-2023.
  • Extracted data for all organizations listed under the Mitcham Council on SAcommunity.

Data Cleaning:

  • Manually cleaned the data from GA4 following the steps.
  • Cross-checked each organization to ensure it belongs to the Mitcham Council.
  • Updated the sessions, new users, and user columns using the code developed by volunteers Anubhav, Jason, and Mihir.

Visualization:

  • After cleaning the data, Anubhav crafted a comprehensive Power BI report and a visually appealing Canva report.
  • Implemented a four-year comparison analysis into the Power BI report.
  • The Power BI and Canva reports unveiled data anomalies and necessary corrections for SAcommunity. Once these changes were made, the reports were recreated with the updated data.
  • The final reports were published on the SAcommunity website and presented by Anubhav to the Mitcham Council stakeholders for their information and feedback.
 
Meeting Senior Web developer : Volunteers Jason, Mihir and Anubhav presenting their findings to  Stathis Avramis and James.
 
Google Analytics Issue Meeting: 

Anubhav, along with his colleagues Jason and Mihir, led a comprehensive discussion on the challenges associated with Google Analytics, presenting both short-term and long-term solutions to Catherine, James, and Stathis Avramis.

One of the primary issues addressed during our meeting was the misalignment between the Dataset Identification number and the Council. This misalignment poses a significant challenge, as discrepancies in data may arise if they do not align. To mitigate this issue, we proposed the implementation of an input consistency validator, which would display a warning error whenever the fields failed to match.

The second issue discussed was the inclusion of “/edit” as a valid session in Google Analytics. This should not be counted as a valid session, as it involves volunteers or interns editing the organization rather than representing organic user sessions. Our proposed solution was to exclude “/edit” from Google Analytics.

The final issue addressed was the frequent changes in councils and datasets, which caused the filters in Google Analytics 4 to function improperly, resulting in discrepancies in the filtered data. During our discussions, we concentrated on identifying the root cause of this problem. Through various case studies, we concluded that it was likely a systematic issue, as multiple updates occurred within a short timeframe without a clear sequence of actions.

To address this, we proposed several solutions that could lead to significant improvements. The first suggested solution was the implementation of a ticket system that notifies the admin of any changes being made, requiring admin approval before these changes are reflected on the website. The second solution involved filtering organizations based on council at the end of the financial year using a Python script. For the long-term solution, we proposed utilizing the LGA API to automate the process of obtaining council data, thereby eliminating potential manual errors.


Image: GovHack Connections Event 9 August 2023
SAcommunity Data Analytics Team Volunteers: Stathis Avramis (Team Lead), Neil Anubhav Dattagupta, Govinda Gurung and Navadani Thennakoon

Image: GovHack Connections Event 7 September2024
SAcommunity Data Analytics Team Volunteers:  Neil Anubhav Dattagupta(Acting Data Analysis Team Lead, Govinda Gurung and 
Harshal Dave(Board Member)
 
Participation in GovHack
GovHack is an annual Open Data competition held this year on the 6-8 September 2024 across Australia and New Zealand. SAcommunity supports GovHack with open data and the SAcommunity database is available on Data.SA the South Australian Government Data Directory.
 
Anunbhav participated as a competitor in the hackathon for the event, Anubhav worked on the topic: Use AI to transform bureaucratic jargon into plain English,  AI solutions  to create clear, accurate and user-friendly government content using the open data available, this would help people make informed decisions and comply with their obligations.
 
Building Connections and Networks
SAcommunity Team members are encouraged to build new connections and create networks through participating in SAcommunity and Connecting Up partner and stakeholder activities, events and meetings as they arise to understand more about the wider organisation's projects, the work they are involved in, and how our activities impact and are impacted by other not-for-profit organisations. 
 
The SAcommunity Team has attended and supported GovHack for several years providing open data set for competitors, data mentors and promotion of the event. The annual open data hackathon was held this year on the 18 - 20 August 2023 across Australia and New Zealand and Team members attended the pre-competition 'Connections event'.
 

Community & Cultural Events & Activities

International Women's Day Afternoon Tea and Talk 13 March 2024

During the event, our Chief Operating Officer, Jo Davies, recounted her professional trajectory, which left me genuinely inspired. Despite embarking on her career path relatively late in her late twenties in the United Kingdom, she has ascended to the pivotal role of COO at Infoxchange. What particularly resonated with me was the fact that her academic background did not encompass studies in the field of Information Technology. Jo's narrative imparted a valuable lesson – that through unwavering determination and a willingness to capitalize on opportunities as they arise, individuals from all walks of life possess the potential to achieve remarkable feats, irrespective of their prior experiences or educational disciplines.

 


Image: Volunteer Neil Anubhav Dattagupta with Pankaj Chhalotre, Head of Connecting Up

Mentor Meeting
Connecting Up Volunteers are provided with the opportunity to select staff members from across the wider organisation for an informational mentor meeting. In this meeting they have the opportunity to prepare and ask 5 career and professional development questions to understand more about their mentor's job role and employment journey, and their own. Volunteers then record 5 takeaways, those aspects they felt were helpful for them to share on their portfolio for themselves, and other volunteers to learn from. Neil shared his experience in meeting Pankaj Chhalotre, Head of Connecting Up below.

Connecting Up and its evolution:
Pankaj's journey, starting from his internship at Connecting Up to leading the program, painted a fascinating picture of the organization's growth. It resonated deeply as I envision a similar trajectory in leveraging data-driven insights to tackle challenges and empower communities. Understanding Connecting Up's evolving roles and responsibilities provided valuable context for the potential impact I could make in similar organizations.
 
Leadership roles and responsibilities:
Witnessing Pankaj's diverse tasks within program management offered a practical perspective on leadership in this field. Seeing his ability to strategize, manage teams, and drive meaningful outcomes solidified my interest in pursuing a data-driven leadership path. His insights into fostering team collaboration and navigating complex projects were particularly valuable, equipping me to better contribute to data-focused teams in the future.
 
Standing out in the job market:
Pankaj's personalized advice on differentiating myself in the data analytics/machine learning space was incredibly helpful. Based on his guidance I'm currently exploring integrating data analysis projects in my field of interest, participating in relevant online communities and discussions. This active approach, combined with highlighting my transferable skills in problem-solving, communication, and critical thinking, will help me stand out among job seekers.
 
Lifelong learning in a dynamic field:
Staying updated in the ever-evolving tech landscape is crucial. Pankaj's recommendations for resources like online courses on specific machine learning algorithms, industry publications like Analytics Magazine, online blogging sites like Medium resonated deeply. I'm committed to continuous learning through these resources and others, ensuring I possess the latest knowledge and skills to excel in the data analytics/machine learning field.

Job hunting with a master's degree.
Pankaj's advice on navigating the job market as a recent graduate resonated deeply. I'm now focusing on specific actions based on his guidance like networking with professionals, and connecting to prospective employers on LinkedIn.

Summary
I'm genuinely appreciative of Pankaj's time, insightful guidance, and willingness to share his experience. His mentorship has empowered me to approach my career development with clarity and confidence.



Image: Frank Xiufeng Shi and Neil Anubhav Dattagupta working on SAcommunity Data Analytics

Training and Development - Digital Learning Platform
Neil has had the opportunity to understand more about data analytics in the not-for-profit sector, and was provided with access to the Connecting Up Digital Learning platform, a training and development online learning platform with a selection of relevant live webinars and recorded webinars, workshops and webcons from a range of subject-matter experts who also have a deep experience with not-for-profits.
 
Professional Development at Infoxchange is a balance of approximately 70% project / 20% peer-to-peer learning / 10% formal learning. For the SAcommunity Team there is approximately 15 hours of project work, 3 hours of peer-to-peer learning, and 1 hour of online webinar with 30 minutes of feedback, to reflect and strengthen team members understanding of what was learnt and what their personal takeaways were from these educational sessions facilitating life-long learning. 
 
Relevant webinars, workshops and webcons selected by Neil have included:

Leveraging Microsoft's generative AI tools
I had this opportunity to be a part of the Microsoft webinar on Leveraging Microsoft's generative AI tools on held 1 November 2023. I found this webinar to be a great introduction to the suite of offerings microsoft has for generative AI and this would be extremely useful for introducing NFP organizations to powers of generative AI. As a student currently studying in this field I am aware of employing caution while using these models and not blindly trusting their output. One great takeaway from this webinar was the LinkTree provided at the end which has all the free to use links for various generative AI platforms offered by Microsoft.
 
 

Image: Anubhav with Volunteer Yi Han practicing Telephone Techniques scenarios

Training and Development - Telephone Techniques

The Data Analytics Team members undergo a series of telephonic and communication training sessions to enhance their understanding of the organization's directory and data collection methodologies. These sessions equip them with the necessary skills for data cleaning and updating their individual dataset information. Ultimately, the training focuses on introducing and presenting their data reports effectively to the council stakeholders. Similar to the students' elevator pitch practice, these telephonic technique meetings emphasize the importance of repetition and practice for achieving proficiency.

Data Catalyst Network Seminars:
 
The Data Catalyst Network has been initiated by Infoxchange in partnership with the Paul Ramsay Foundation. This innovative alliance aims to enhance the data proficiency within the nonprofit sector, fostering the creation of fresh perspectives that effectively challenge and break persistent patterns of social inequity. Additionally, the Data Catalyst Network offers a series of webinars that delve into the latest developments in data management and artificial intelligence. These sessions are designed to equip the not-for-profit sector with cutting-edge tools and knowledge, enabling them to leverage these advancements for greater social impact.
 
DCN Webinar | Getting your data in shape
 
The webinar featured Andrew Fisher, an experienced data governance professional, who provided insights on the importance of data governance and how organizations can effectively manage their data assets.Andrew began by highlighting the rising significance of data for organizations across various industries, fuelled by advancements in cloud computing, storage, and data analytics capabilities. He emphasized that data is an asset that can drive growth and better services, but it also carries potential risks.
 
One key point Andrew made was the need to strike a balance between capitalizing on data's value and mitigating associated risks. He cautioned against being overly risk-averse, which can lead to opportunity costs and hinder an organization's development.Andrew then outlined some fundamental principles of data governance, including recognizing data as an organizational asset that requires proper management. He stressed the importance of metadata, data catalogues, and establishing clear processes for accessing and using data within an organization.
 
Throughout the webinar, Andrew encouraged attendees to engage in discussions and ask questions, underscoring the importance of sharing insights and practices within the data governance community, Finally Andrew shared some Open sourced tools like Apache Atlas, Decube and Power Matchmaker organisations can use to get started with data governance.
Overall, the webinar provided valuable insights for organizations seeking to establish or enhance their data governance practices, emphasizing the need to leverage data's potential while effectively managing risks and facilitating responsible data usage.
 

Image: Interns Jay Shijie Zhang, Volunteer Camille Sze Pui Ko, Interns Olivia Thi Kim Oanh Nguyen, Mostafa Didar MahdiJamie Jiemin Zhang and Volunteer Neil Anubhav Dattagupta joined one of the Data Catalyst Network webinars

DCN Webinar | Augmented Intelligence: Combining Organisation Data with Large Language Models

The webinar was presented by Amir Aryani, Head of the Social Data Analytics Lab at Swinburne University.Amir discussed the concept of "augmented intelligence," which involves combining organizational data and expertise with large language models (LLMs) like GPT. The key idea is to have domain experts vet and control the data fed into the AI system, as well as interact with it through prompts. This process happens recursively, allowing the system to continually learn and improve.

The goal is for the AI to act as an assistant to domain experts, supporting existing operations rather than replacing human decision-making entirely. Amir drew a parallel to self-driving cars, where the AI augments but does not replace the human driver.He emphasized integrating AI as a complementary component into existing workflows, rather than aiming to fully automate processes with AI agents. While full automation may be possible in the future, the current focus should be on leveraging AI's capabilities to enhance human expertise.

Amir also highlighted recent advancements in generative AI, such as Meta's investment in open-source LLMs, Nvidia's GPU sales growth driven by AI compute demand, and OpenAI's release of the Sora model for generating realistic videos from text prompts. He showcased examples of Sora-generated videos that are remarkably realistic, raising concerns about distinguishing AI-generated content from reality.Overall, the webinar advocated for an "augmented intelligence" approach that responsibly combines human expertise, organizational data, and the capabilities of large language models to drive innovation and efficiency


Photo: Harsh's Birthday Celebration on  at SAcommunity with Anju, Tien, Alex, and Jason

 

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