My Volunteer Experience - Neil Anubhav Dattagupta

Welcome Anubhav!
Anubhav Dattagupta joined our SAcommunity Data Analytics Team as a volunteer, whilst he undertakes his Masters of Data Science at Adelaide University, starting with the team on the 2 August 2023. 

He attends intermittently onsite at the Connecting Up Office around his classes, and has attended demonstrations and other volunteer events available, as well as his mentor meeting, whilst working on a data automation tasks.

Data Analytics Lead Stathis Avramis officially retired from 2 days a week, taking leave for a couple of months over August and September 2024. Over this time volunteer Anubhav Datta Gupta assisted to support the new incoming interns and volunteers joining the Data Analytics and Website Rebuild Team. Anubhav currently serves as Leads Capacity Building team and is currently acting as Lead Data Analyst during Stathis’s absence.

Total Hours 478 This Year 198 Joined 2 August 2023 Last Check-in 12 September 2025 

Personal Biography

Anubhav completed his Master of Data Science at the University of Adelaide in 2024, following his Bachelors in Computer Engineering at Savitribai Phule Pune University in India. During his time at Cognizant, he developed software in C# and maintained databases, which sparked his interest in data analytics and Machine Learning related fields. Currently, he works as a part-time lecturer for several Bachelor’s and Master’s courses under the School of Computer and Mathematical Sciences at the University of Adelaide.

He is passionate about data science, joining Connecting Up as a volunteer to apply his skills to real-world projects of value to the local community. He aims to use the tasks and professional development opportunities available to gain further experience in data analytics, data visualisation, and python scripting, as part of the Data Analytics Team. Meanwhile expanding his networks across the SAcommunity volunteer program, engaging with the wider Infoxchange organisation, community stakeholders and partners. 

Anubhav plans to pursue a career path in the Informatics and Data Analytics industry. Blending the activities of informatics involving information, processes, computer systems and technology, with the analysis of data and investigation of a range of data formats and files (audio, image etc.) to look for trends and patterns. His aim is to contribute by helping to investigate and present big data in a useful, understandable and accessible way for everyone, without them necessarily requiring an IT background.

Image: Anubhav updating the report generation process.

Currently Anubhav is working on Optimizing Data Cleaning for User Traffic Reports

One of my current focuses is developing Python scripts to optimize the data cleaning process for user traffic reports. This project involves working with councils to ensure that the data is accurate, consistent, and ready for analysis. By automating and refining the data cleaning process, I'm aiming to save time and improve the quality of the reports generated.

Report Generation for Federal and State Electorates

In addition to data cleaning, I'm also developing codes for generating reports for federal and state electorates. This involves creating detailed and comprehensive reports that provide valuable insights and information for various stakeholders. The goal is to make these reports more accessible and user-friendly, ensuring that they serve their intended purpose effectively.

Capacity Building through Data Pipeline Optimization & Enhanced Reporting

Building on my earlier work with Python automation, I'm now focused on strengthening our team's foundational capabilities by overhauling the report generation pipeline. I have improved teh pipeline to handle issues with Organisation Names and  redesigned ingestion workflows to seamlessly accommodate new council partnerships. Simultaneously, I'm extending our team documentation by developing adding location intelligence modules as well as multi year report guidelines.

Image: Anubhav and Jason with their elevator pitch.

Elevator Pitch: Leveraging Data Analysis in SAcommunity
Anubhav and Jason recently had the opportunity to present their elevator pitch at Stone & Chalk, showcasing how they leverage data analysis to benefit SAcommunity. Their presentation highlighted the innovative ways they in which they are using data to drive insights and create positive impacts for our local communities. The link to their presentation.

 

 

Image: Mitcham council report comparing last 4 years of user data.
 
Community Services in Councils Project
Anubhav has been working in the Data Analytics Team to create data analytics reports on community services operating is SA councils and in particular for the Mitcham Council a dataset of approximately 556 listings. Neil's data analytics report for 2022-2023 can be found here: City of Mitcham
There are a number of steps involved in the creation of community service information data presentations. A summary of data trends prepared, using information from Google Analytics and SAcommunity with subsequent Power BI and Canva reports revealing data anomalies and corrections required, the database is updated and reports re-created with improved information. A documentation  of steps to be undertaken for data cleaning and processing was created by Anubhav and Harsh. Below is the detailed project outline that was followed:
Data Collection
Data from Google Analytics4: Collected sessions, new users, and user data for services within Mitcham Council for the financial year 2022-2023.
SAcommunity Data: Extracted data for all organizations listed under the Mitcham Council.
 
Data Cleaning
Developed Automated Python code to clean collected user data from above step.
Verified each organization to ensure affiliation with Mitcham Council and updated any wrong records in the SA community directory.
 
Visualization
Created comprehensive Power BI and Canva reports after from the collected user data, this data shows the search trend amongst users as well as helping us determine which community services are high in demand localized to different councils.
For more insight a four-year comparison analysis was done in the Power BI.
Key outcomes achieved by this process include:
 
Report Updates: Identifying and correcting any data anomalies in the SAcommunity directory. Re-created the reports with updated data for current financial year .
Publication and Presentation: Final reports were published on the SAcommunity website and presented by Anubhav to Mitcham Council stakeholders for their feedback.
 
 Image:  Community Services Engagement Overview Mitcham Council FY 2023-2024.
 
Community Services Dashboard Summary – Mitcham Council (FY 2023–2024)
 
The Mitcham Council’s dashboard for the year 2023–2024 offers a fascinating glimpse into the heartbeat of the local community. With over 22,000 sessions and nearly 20,000 users, the data reveals what matters most to residents, from mental health to markets and everything in between. My data analytics dashboard for 2023-2024 can be found here: Mitcham Council
What Categories Got the Most Attention?
  1. Recreation: 5,700+ sessions
  2. Health & Disability: 3,600+ sessions
  3. Community Development: 3,400+ sessions
  4. Religions & Philosophies: 2,100+ sessions
These numbers show a balanced interest in wellbeing, social connection, and spiritual life.
 
Key Highlights
1. Civic Engagement is Strong
Leading the chart with 1,052 sessions, Hutchesson, Catherine MP – State Member for Waite emerged as the most engaged with organization. This shows a healthy appetite for civic participation and local representation.
 
2. Mental Health Support for Seniors
The Older Persons Mental Health Service – Southern Team recorded 809 sessions, highlighting the community’s prioritization of mental wellbeing, especially among older adults.
 
3. Markets Bring Us Together
The Blackwood Craft Market drew 669 sessions, proving that local markets remain a beloved hub for connection, creativity, and commerce.
 
4. Libraries and Learning
The City of Mitcham – Blackwood Library saw 424 sessions, reinforcing the library’s role as a cornerstone of community learning and engagement.
 
5. Caring for Our Elders
Programs like Meals on Wheels (approx. 400 sessions) and Fun and Fitness for Over 50s (190 sessions) reflect a strong community commitment to supporting older residents with nutrition and active lifestyles.
 
The Mitcham Council dashboard paints a picture of a vibrant, caring, and engaged community.
 
Image:  Community Services Engagement Overview Marion Council FY 2024-2025.
 
Community Services Dashboard Summary – Marion Council (FY 2024–2025)
 
I created a dashboard representing a comprehensive overview of community services operating within the Marion Council area for the financial year 2024-2025. The dataset included 13,985 recorded service sessions across a diverse range of Primary categories. My data analytics dashboard for 2024-2025 can be found here: Marion Council
After creating the dashboard for Marion Council, I dove into the data to see what stories it could tell—and I found some really interesting insights!
Top Service Providers by Session Volume
  1. Justices of the Peace – Marion led the way with 953 sessions
  2. Sarah Andrews MP – State Member for Gibson followed with 747 sessions
  3. RSPCA Animal Care Campus – O'Halloran Hill had 593 sessions
  4. Sturt Police Station recorded 500 sessions
  5. Alex Dighton MP – State Member for Black contributed 493 sessions
     
These numbers show how vital legal, political, and animal welfare services are to the local community.
 
Overall Engagement
A total of 14,000 sessions were recorded across all services
12,000 unique users accessed these services—an impressive reach!
 
Most Active Service Categories
When I looked at which types of services were most used, here’s what stood out:
  • Recreation: 6.81%
  • Personal & Family Support: 5.34%
  • Education: 4.24%
  • Religions & Philosophies: 3.58%
  • Community Organisation & Development: 3.53%
It’s clear that people are engaging not just with essential services, but also with programs that support wellbeing, learning, and social connection.This dashboard was a great reminder of how data can reveal the heartbeat of a community. 
 
 Website Validity Tracker built by Anubhav
 
Image: Council Tracker built by Anubhav
 
Streamlining Council Report Tracking with Excel Automation
 
One of the challenges I noticed early on while working with the Data Analytics Team was how we tracked Power BI reports for South Australian councils. Initially, our team used a plain-text document to list council names, report years, and corresponding Power BI links. While functional, this method quickly became difficult to manage as the number of councils and reports grew. It lacked structure, was prone to duplication, and made it hard to identify missing or incomplete reports.
Image:  The original format 
 
There was no way to filter by year, track who was assigned to each report, or even check which councils were missing reports. As someone passionate about data organization and process improvement, I saw an opportunity to apply my Excel and automation skills to solve this.
 
Image: Council Report Links sheet

I developed CouncilTracker V2, a structured Excel-based dashboard that aimed to transformed our tracking process. The new system includes:

  • A status matrix showing report completion across all councils and years (2019–2025)
  • A centralized table with council codes, assigned volunteers, Power BI links, and comments
  • Conditional formatting to highlight missing or incomplete reports
  • A dashboard summary showing counts of completed, pending, and missing reports

This tracker allows the team to instantly filter by council, year, or volunteer, and provides a clear overview of our progress.

Since implementing the tracker, we’ve seen a significant improvement in how we manage and assign report tasks. This project also gave me the opportunity to contribute to capacity building within the team by documenting the process and sharing best practices for using the tracker.

 
Image: Volunteers Jason, Mihir and Anubhav presenting their findings to  Stathis Avramis and James.
 
Google Analytics Issue Meeting: 

Anubhav, along with his colleagues Jason and Mihir, led a comprehensive discussion on the challenges associated with Google Analytics, presenting both short-term and long-term solutions to Catherine, James, and Stathis Avramis.

One of the primary issues addressed during our meeting was the misalignment between the Dataset Identification number and the Council. This misalignment poses a significant challenge, as discrepancies in data may arise if they do not align. To mitigate this issue, we proposed the implementation of an input consistency validator, which would display a warning error whenever the fields failed to match.

The second issue discussed was the inclusion of “/edit” as a valid session in Google Analytics. This should not be counted as a valid session, as it involves volunteers or interns editing the organization rather than representing organic user sessions. Our proposed solution was to exclude “/edit” from Google Analytics.

The final issue addressed was the frequent changes in councils and datasets, which caused the filters in Google Analytics 4 to function improperly, resulting in discrepancies in the filtered data. During our discussions, we concentrated on identifying the root cause of this problem. Through various case studies, we concluded that it was likely a systematic issue, as multiple updates occurred within a short timeframe without a clear sequence of actions.

To address this, we proposed several solutions that could lead to significant improvements. The first suggested solution was the implementation of a ticket system that notifies the admin of any changes being made, requiring admin approval before these changes are reflected on the website. The second solution involved filtering organizations based on council at the end of the financial year using a Python script. For the long-term solution, we proposed utilizing the LGA API to automate the process of obtaining council data, thereby eliminating potential manual errors.

Image: Jason Chun Kwan Lam and Anubhav presenting their automation to Catherine

 

Image: Comprehensive Documentation

Streamlining / Documentation on council report generation

To support these projects, I've been working on creating comprehensive documentation on how to use the developed codes. This includes step-by-step guides, examples, and best practices to help others understand and utilize the tools I've created. I believe that well-documented code is crucial for collaboration and future development, and I'm committed to making my work as transparent and accessible as possible. A link to the documentation accessible by the Volunteers can be found here.

 

 

Image: Anubhav on the phone with SA - Bushwalkers 21 January 2025

Contacting Community Services for Detailed Verification

Anubhav is reaching out to community services under the Adelaide City Council to verify and update their SA Community directory entries. This initiative aims to ensure the accuracy and reliability of the information, enhancing accessibility for individuals seeking community support and services.


Image: GovHack Connections Event 9 August 2023
SAcommunity Data Analytics Team Volunteers: Stathis Avramis (Team Lead), Neil Anubhav Dattagupta, Govinda Gurung and Navadani Thennakoon

Image: GovHack Connections Event 7 September2024
SAcommunity Data Analytics Team Volunteers:  Neil Anubhav Dattagupta(Acting Data Analysis Team Lead, Jason Chun(
Data Analysis Volunteer) and Harshal Dave(Board Member)
 
 Image: GovHack Connections Event 29 August 2025
From Left to Right: Andrew Haste(ACS South Australia State Manager), Joseph O'Sullivan(ACS Member Services Coordinator), Rizan Shrestha( SA Regional Lead), Anubhav Dattagupta(Acting Data Analysis Team Lead) and Darrell Klar(Manager Scyne Advisory and Chief Orator GovHack)
 
About GovHack
GovHack is an annual Open Data competition held this year on the 6-8 September 2024 across Australia and New Zealand. SAcommunity supports GovHack with open data and the SAcommunity database is available on Data.SA the South Australian Government Data Directory.
 
Anubhav participated as a competitor in the hackathon for the event, Anubhav worked on the topic: Use AI to transform bureaucratic jargon into plain English,  AI solutions  to create clear, accurate and user-friendly government content using the open data available, this would help people make informed decisions and comply with their obligations.
 
Image: Anubhav and Yi with their team(TinaSimranNileshKevinAbin) at GovHack 30 August 2025


Participation in GovHack2025
I participated in GovHack 2025 as part of a nine-member team. Our approach was to organise into three specialised sub-groups, allowing us to efficiently address multiple challenge statements under a single, cohesive solution vision.
My group focused specifically on the challenge of“How can we design Agentic AI solutions that autonomously assist residents in discovering, accessing, and engaging with local government and community services?”. The development process involved a significant pivot from initial technical prototyping to high-fidelity design using Figma.The solution my team and I developed is named "Community Connect AI". It was engineered to reduce barriers for digitally excluded populations by facilitating seamless access to support services through intuitive conversational interaction and autonomous task execution.


Image: My teams project which can be viewed at : Link
The interactive prototype is available for public viewing: 
Link.


I was genuinely amazed by Figma's capabilities – how quickly we could iterate and visualize complex user interactions without writing a line of code.
This experience shifted our approach entirely. We spent the remainder of the 48-hour sprint collaboratively designing in Figma, and I gained valuable skills in:
  • Rapid prototyping and user experience design
  • Mapping user journeys for vulnerable communities
  • Designing inclusive, accessible interfaces for digitally excluded populations
A defining feature of our participation was the high level of cross-team collaboration. Knowledge and resources were shared across all sub-teams, which significantly enhanced the quality of each project output. Our final prototype serves as a proof-of-concept for applying agentic AI to improve equity and access in public services

Taking part in GovHack 2025 provided an invaluable platform for exploring innovative applications of open data and collaborative design methodologies to address pressing community challenges.

Building Connections and Networks
SAcommunity Team members are encouraged to build new connections and create networks through participating in SAcommunity and Connecting Up partner and stakeholder activities, events and meetings as they arise to understand more about the wider organisation's projects, the work they are involved in, and how our activities impact and are impacted by other not-for-profit organisations. 
 
The SAcommunity Team has attended and supported GovHack for several years providing open data set for competitors, data mentors and promotion of the event. The annual open data hackathon was held this year on the 18 - 20 August 2023 across Australia and New Zealand and Team members attended the pre-competition 'Connections event'.
 

Community & Cultural Events & Activities

International Women's Day Afternoon Tea and Talk 13 March 2024

During the event, our Chief Operating Officer, Jo Davies, recounted her professional trajectory, which left me genuinely inspired. Despite embarking on her career path relatively late in her late twenties in the United Kingdom, she has ascended to the pivotal role of COO at Infoxchange. What particularly resonated with me was the fact that her academic background did not encompass studies in the field of Information Technology. Jo's narrative imparted a valuable lesson – that through unwavering determination and a willingness to capitalize on opportunities as they arise, individuals from all walks of life possess the potential to achieve remarkable feats, irrespective of their prior experiences or educational disciplines.

 


Image: Volunteer Neil Anubhav Dattagupta with Pankaj Chhalotre, Head of Connecting Up

Mentor Meeting

Connecting Up Volunteers are provided with the opportunity to select staff members from across the wider organisation for an informational mentor meeting. In this meeting they have the opportunity to prepare and ask 5 career and professional development questions to understand more about their mentor's job role and employment journey, and their own. Volunteers then record 5 takeaways, those aspects they felt were helpful for them to share on their portfolio for themselves, and other volunteers to learn from. Neil shared his experience in meeting Pankaj Chhalotre, Head of Connecting Up below.
Connecting Up and its evolution:
Pankaj's journey, starting from his internship at Connecting Up to leading the program, painted a fascinating picture of the organization's growth. It resonated deeply as I envision a similar trajectory in leveraging data-driven insights to tackle challenges and empower communities. Understanding Connecting Up's evolving roles and responsibilities provided valuable context for the potential impact I could make in similar organizations.
 
Leadership roles and responsibilities:
Witnessing Pankaj's diverse tasks within program management offered a practical perspective on leadership in this field. Seeing his ability to strategize, manage teams, and drive meaningful outcomes solidified my interest in pursuing a data-driven leadership path. His insights into fostering team collaboration and navigating complex projects were particularly valuable, equipping me to better contribute to data-focused teams in the future.
 
Standing out in the job market:
Pankaj's personalized advice on differentiating myself in the data analytics/machine learning space was incredibly helpful. Based on his guidance I'm currently exploring integrating data analysis projects in my field of interest, participating in relevant online communities and discussions. This active approach, combined with highlighting my transferable skills in problem-solving, communication, and critical thinking, will help me stand out among job seekers.
 
Lifelong learning in a dynamic field:
Staying updated in the ever-evolving tech landscape is crucial. Pankaj's recommendations for resources like online courses on specific machine learning algorithms, industry publications like Analytics Magazine, online blogging sites like Medium resonated deeply. I'm committed to continuous learning through these resources and others, ensuring I possess the latest knowledge and skills to excel in the data analytics/machine learning field.

Job hunting with a master's degree.
Pankaj's advice on navigating the job market as a recent graduate resonated deeply. I'm now focusing on specific actions based on his guidance like networking with professionals, and connecting to prospective employers on LinkedIn.

Summary

I'm genuinely appreciative of Pankaj's time, insightful guidance, and willingness to share his experience. His mentorship has empowered me to approach my career development with clarity and confidence.


Image: Frank Xiufeng Shi and Neil Anubhav Dattagupta working on SAcommunity Data Analytics

Training and Development - Digital Learning Platform

Neil has had the opportunity to understand more about data analytics in the not-for-profit sector, and was provided with access to the Connecting Up Digital Learning platform, a training and development online learning platform with a selection of relevant live webinars and recorded webinars, workshops and webcons from a range of subject-matter experts who also have a deep experience with not-for-profits.
 
Professional Development at Infoxchange is a balance of approximately 70% project / 20% peer-to-peer learning / 10% formal learning. For the SAcommunity Team there is approximately 15 hours of project work, 3 hours of peer-to-peer learning, and 1 hour of online webinar with 30 minutes of feedback, to reflect and strengthen team members understanding of what was learnt and what their personal takeaways were from these educational sessions facilitating life-long learning. 

Image: Kane demonstrating hist Kangaroo Island Council Reports using visualisation tools in Power BI including ArcGIS. Pictured: Volunteer Stathis Avramis, Intern Kane Hengchuan Zhao, with Volunteers Neil Anubhav Dattagupta, David Webb and Chris Baldwin 
 
Relevant webinars, workshops and webcons selected by Neil have included:

Leveraging Microsoft's generative AI tools
I had this opportunity to be a part of the Microsoft webinar on Leveraging Microsoft's generative AI tools on held 1 November 2023. I found this webinar to be a great introduction to the suite of offerings microsoft has for generative AI and this would be extremely useful for introducing NFP organizations to powers of generative AI. As a student currently studying in this field I am aware of employing caution while using these models and not blindly trusting their output. One great takeaway from this webinar was the LinkTree provided at the end which has all the free to use links for various generative AI platforms offered by Microsoft.
 
Image: Making Data Talk webinar

Infoxchange: Making Data Talk with AI – Combining Internal and External Sources August 2025
I learned about the critical practice of augmenting organizational data with external sources using AI. First, Josh highlighted a significant challenge for non-profits: a key inhibitor to using external data is simply knowing where to find it and how to start. Second, they emphasized the importance of maintaining high-quality internal data as a foundational step, outlining common data cleanliness issues and their negative impacts. Lastly, they demonstrated how to use tools like Fuzzy Lookup to combine internal and external datasets (e.g., from data.gov.au or the ABS) without advanced coding, drawing out stronger, contextualized insights.

The session underscored why this is important: combining data provides crucial context for decision-making, supports funding applications and advocacy, helps identify new opportunities, and validates an organization's impact and outcomes.

A key takeaway was the safe and effective use of AI in this process. The guidance was clear: never upload personally identifiable information or entire internal files to public AI tools. Instead, use general descriptions, synthetic data, or small excerpts when seeking advice on finding relevant external datasets or analysis structures.

Image: Scoping an AI Project webinar
 
I a crucial framework for responsibly scoping AI projects within the social sector. First, Kristen Moeller-Saxone emphasized that the starting point must always be a clear problem statement, not the technology itself, and to scope the project size appropriately from small internal bots to large predictive models. She detailed the critical data requirements for success, including having enough high quality, diverse data.

A central theme was the distinction between project types. For large projects like predictive modeling, success hinges on data collaborations with skilled technicians and a rigorous, ethical approach. For smaller projects like chatbots, the focus is on lower risk, testing data quality, and understanding that bots are not "set and forget"; they require ongoing monitoring and generate new data.
The presentation was structured around a design thinking framework (Empathize, Define, Ideate, Prototype, Test) as a guide for development. This included using AI tools in the empathy phase (e.g., transcribing interviews) and engaging with end-users throughout the process to build systems they can trust. Importantly, Kristen stressed that organizations should either build internal AI expertise or bring in external partners but must always begin with a strategy centered on human need and data readiness, not just the technology.
 
 

Image: Anubhav with Volunteer Yi Han practicing Telephone Techniques scenarios

Training and Development - Telephone Techniques

The Data Analytics Team members undergo a series of telephonic and communication training sessions to enhance their understanding of the organization's directory and data collection methodologies. These sessions equip them with the necessary skills for data cleaning and updating their individual dataset information. Ultimately, the training focuses on introducing and presenting their data reports effectively to the council stakeholders. Similar to the students' elevator pitch practice, these telephonic technique meetings emphasize the importance of repetition and practice for achieving proficiency.

Data Catalyst Network Seminars:
 
The Data Catalyst Network has been initiated by Infoxchange in partnership with the Paul Ramsay Foundation. This innovative alliance aims to enhance the data proficiency within the nonprofit sector, fostering the creation of fresh perspectives that effectively challenge and break persistent patterns of social inequity. Additionally, the Data Catalyst Network offers a series of webinars that delve into the latest developments in data management and artificial intelligence. These sessions are designed to equip the not-for-profit sector with cutting-edge tools and knowledge, enabling them to leverage these advancements for greater social impact.
 
DCN Webinar | Getting your data in shape
 
The webinar featured Andrew Fisher, an experienced data governance professional, who provided insights on the importance of data governance and how organizations can effectively manage their data assets.Andrew began by highlighting the rising significance of data for organizations across various industries, fuelled by advancements in cloud computing, storage, and data analytics capabilities. He emphasized that data is an asset that can drive growth and better services, but it also carries potential risks.
 
One key point Andrew made was the need to strike a balance between capitalizing on data's value and mitigating associated risks. He cautioned against being overly risk-averse, which can lead to opportunity costs and hinder an organization's development.Andrew then outlined some fundamental principles of data governance, including recognizing data as an organizational asset that requires proper management. He stressed the importance of metadata, data catalogues, and establishing clear processes for accessing and using data within an organization.
 
Throughout the webinar, Andrew encouraged attendees to engage in discussions and ask questions, underscoring the importance of sharing insights and practices within the data governance community, Finally Andrew shared some Open sourced tools like Apache Atlas, Decube and Power Matchmaker organisations can use to get started with data governance.
Overall, the webinar provided valuable insights for organizations seeking to establish or enhance their data governance practices, emphasizing the need to leverage data's potential while effectively managing risks and facilitating responsible data usage.
 

Image: Interns Jay Shijie Zhang, Volunteer Camille Sze Pui Ko, Interns Olivia Thi Kim Oanh Nguyen, Mostafa Didar MahdiJamie Jiemin Zhang and Volunteer Neil Anubhav Dattagupta joined one of the Data Catalyst Network webinars

DCN Webinar | Augmented Intelligence: Combining Organisation Data with Large Language Models

The webinar was presented by Amir Aryani, Head of the Social Data Analytics Lab at Swinburne University.Amir discussed the concept of "augmented intelligence," which involves combining organizational data and expertise with large language models (LLMs) like GPT. The key idea is to have domain experts vet and control the data fed into the AI system, as well as interact with it through prompts. This process happens recursively, allowing the system to continually learn and improve.

The goal is for the AI to act as an assistant to domain experts, supporting existing operations rather than replacing human decision-making entirely. Amir drew a parallel to self-driving cars, where the AI augments but does not replace the human driver.He emphasized integrating AI as a complementary component into existing workflows, rather than aiming to fully automate processes with AI agents. While full automation may be possible in the future, the current focus should be on leveraging AI's capabilities to enhance human expertise.

Amir also highlighted recent advancements in generative AI, such as Meta's investment in open-source LLMs, Nvidia's GPU sales growth driven by AI compute demand, and OpenAI's release of the Sora model for generating realistic videos from text prompts. He showcased examples of Sora-generated videos that are remarkably realistic, raising concerns about distinguishing AI-generated content from reality.Overall, the webinar advocated for an "augmented intelligence" approach that responsibly combines human expertise, organizational data, and the capabilities of large language models to drive innovation and efficiency

DCN Webinar | The Evolving Cyber-Security Threat Landscape

The webinar was led by the global threat intelligence team, which meticulously researches and tracks the activities of cyber criminals and threat actor groups to understand their motivations and methods. This session provided a comprehensive overview of the current cyber security threats impacting the not-for-profit sector. The team shared insights on a range of challenges these organizations face, from persistent phishing schemes to sophisticated ransomware attacks, emphasizing the importance of robust security measures.

Throughout the webinar, the team drew parallels between the digital threats and real-world scenarios, underscoring the critical need for vigilance and proactive defenses. They highlighted the collaborative efforts of their researchers, who delve into the dark web to monitor the evolving tactics of cyber adversaries. The goal is not just to react to threats but to anticipate them, providing not-for-profits with the tools and knowledge necessary to safeguard their operations and missions.

In addition to discussing current threats, the team showcased recent advancements in cyber security technologies and best practices. They explored innovative solutions and strategies that organizations can adopt to enhance their defenses, ensuring that even in an ever-changing threat landscape, they remain resilient and secure.

 Image: Let's Talk Webinar | Introduction to DTH

Let's Talk Webinar | DTH

The webinar was led by the Digital Transformation Hub (DTH) team from Infoxchange, which focused introducing the DTH platform. The session was incredibly insightful and provided a comprehensive overview of the initiatives aimed at enhancing AI capabilities.

 

A Journey Through Data, Impact, and Growth
 

Photo: Harsh's Birthday Celebration on  at SAcommunity with Anju, Tien, Alex and Jason

 

This blog has been a testament to my passion for data science and its transformative potential in solving real-world problems. From volunteering with SAcommunity to leading data analytics projects, participating in hackathons, and engaging in professional development, every experience has been a step toward leveraging data for meaningful impact.

 

As a volunteer, I took on the role of Acting Data Analytics Lead, mentoring interns and driving key initiatives like automating report generation, optimizing data cleaning processes, and delivering comprehensive analytics reports for councils. Projects like the Mitcham Council report and the MedTech Hackathon showcased my ability to combine technical skills with innovative thinking to address complex challenges.

 

Highlights of this journey include proposing AI-driven solutions at GovHack, presenting findings to stakeholders, and building connections through events and mentorship programs. Insights from mentors like Pankaj Chhalotre and participation in webinars on AI, data governance, and cybersecurity have further enriched my understanding of the field.

 

Through it all, the central theme has been clear: data is a powerful tool for driving insights, improving processes, and creating positive change. Whether it’s through Python scripts, Power BI visualizations, or generative AI tools, I’ve seen firsthand how data can transform challenges into opportunities.

 

As I look to the future, I am excited to continue exploring innovative data solutions, expanding my expertise in AI and machine learning, and contributing to projects that make a tangible difference in communities. This blog is not just a reflection of my journey but also an invitation to others to see the endless possibilities of data in creating a smarter, more connected world.

 

 

 

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