My Volunteer Experience - Van Lam Nguyen
Welcome Lam!
Van Lam Nguyen joined the SAcommunity Data Analytics Team as a volunteer on 14 August 2024.
Total Hours 42 Joined 14 August 2024 Last Check-in 9 October 2024
Personal Biography
Van Lam Nguyen has a background in biological science. He worked as a lecturer at Vietnam National University of Agriculture (VNUA) from 2003 to 2019. He graduated MSc in Biotechnology and PhD in Plant Physiology and Biochemistry from Flinders University. He has been working at Flinders University as a Research staff since 2019. Lam has experience in designing and conducting experiments, performing statistical analyses, and writing manuscripts for publication.
Lam joined the SAcommunity Team because of his interest in data analysis, and his aim to learn and gain more experience in the area and connect with other people in this field. He plans to use his knowledge and experience to contribute to the organisation, whilst looking for a future career in Data Analytics and then Data Science.
Community Services in Councils Project
Lam has selected the Naracoorte Lucindale council for his Power Bi and Canva reports, a database of about 64 community services operating in the area for the financial year 2022-2023. The reports can be seen here.
There are a number of step involved in creating the reports of community service information. Once the data are collected, the summary trends of the data are prepared. The reports are then checked by the supervisor before being published to the website and iintroduced by Lam to Naracoorte Lucindale council stakeholders for information and feedback.
Training and Development - Google Analytics and Telephone Techiniques
Volunteers and interns are trained to use Google Analytics to target and filter data of selected council. Once collected, the data are cleaned and then combined with the data from SA community.
Checking the information of ervices in the council is important before it is published and it is a step of data cleaning. Thus, volunteers and interns are trained to have proper Telephone Techniques to reach the owners of operating services.
Working through the Google Analytics Challenges
Connecting Up Team Coffee: Volunteer Lam with Interns Todd Guanhua Tao , Ivy Ling Luo, Aaron Xuefeng Li, Mihir Desai, Staff Member Eric Jenkins, Account Manager
